Refund policy

Because our products are handmade and many are made to order with your selected fragrance, all sales are final.

If your order arrives damaged, incorrect, or with an issue, please contact us as soon as possible so we can make it right.

Please include your order number and photos of the item and packaging when contacting us about a damaged order.

We want you to be happy with your Scent-Sationals order and will do our best to help with any order-related concersns.